Refund and Returns Policy
Effective Date: July 9, 2025
At MarketNest, your satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.
Returns
You have 15 days from the date of delivery to return an item. To be eligible for a return:
The item must be unused, in its original condition, and in the original packaging
You must provide proof of purchase (order confirmation or receipt)
To initiate a return, please contact us at support@marketnest.com with your order number and reason for return.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original method of payment within 5–10 business days.
Non-Returnable Items
Some items cannot be returned, including:
Perishable goods (e.g., food, health supplements)
Gift cards
Downloadable digital products
Clearance or final sale items
Exchanges
We only replace items if they are defective or damaged. To request an exchange, email us at support@marketnest.com with a photo of the damage.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or the wrong product was delivered. We recommend using a trackable shipping service or purchasing shipping insurance.
Contact Us
For any return or refund-related questions, contact us:
Email: support@marketnest.com
Phone: +1 (123) 456-7890